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Manager on Duty Safety and Security – SS5061AE (13 Min.)

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1
It is not important to know your Emergency Action Plan
2
In the event of the death of a guest, you must secure the area as it may be a crime scene
3
Keys may be given only to the registered guest.
4
The hotel operator is not allowed to give out a guest’s room number.
5
A guest may be evicted from the property for:
6
Which of the following is a DRAM shop?
7
Managers must remain alert to threats against our employees and guests.
8
If repeated noise complaints are received, you must determine if eviction is warranted.