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Healthcare: Workplace Violence Prevention SS14021AE (16 Min.)
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1
High levels of stress in healthcare facilities have no significant effect on the people who work there.
True
False
2
Some healthcare facilities can exist in an almost constant state of crisis.
True
False
3
A person who is close to becoming violent may often show physical signs that you can recognize.
True
False
4
To de-escalate a tense workplace situation, the first step is to confront the angry person and demand that they calm down.
True
False
5
A healthcare organization's management can show commitment to workplace violence prevention by promoting a culture of respect within the facility.
True
False
6
Making an assessment of patients' potential for violent behavior should be a standard part of any healthcare facility's admissions process.
True
False
7
An effective violence prevention program requires "buy-in" from all levels of a healthcare organization.
True
False
8
"Physical preparedness" training for workplace violence usually teaches employees how to physically overpower an attacker.
True
False
9
Victims of workplace violence should be given a medical examination even if they don't have any obvious injuries.
True
False
10
Violent acts that are committed by a patient in a healthcare facility should not be recorded in their medical records.
True
False