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Hospitality Accident & Incident Investigation SS5123AE
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1
1,646 / 5,000 If you identify and address the immediate causes of incidents, you can successfully prevent them from happening again.
True
False
2
What should be your first concern when arriving at the scene of an incident?
Protecting potential evidence
Identifying potential witnesses
Providing comfort and care for anyone injured.
Documenting the scene
Impact on productivity
3
It is best to interview witnesses as soon as possible as a group at the scene of the incident while the details are still fresh in their mind.
True
False
4
Which best describes an immediate cause?
The real reason the incident occurred.
A condition or action that indirectly contributed to the incident.
A condition or event that occurs immediately after the incident.
A condition or event that directly led to the incident.
An unsafe condition
5
Which is not a step in the incident investigation process?
Controlling the Incident Scene
Gathering Facts
Analyzing the Information
Establishing Blame
Communicating Your Findings
6
The quality of your investigation can impact safety across the organization.
True
False
7
Which describes the root cause?
A system or performance failure that allowed the incident to occur
The true cause of an incident
The event or condition that allowed the immediate and contributing causes
A and B
All of the above
8
Corrective actions must be realistic.
TRue
False
9
Most incidents are usually caused by a single unsafe act or unsafe condition.
True
False